Frequently Asked Questions

In the evening, cleanse and dry your face. Open one sachet, smooth the mask on and press it gently into place. Leave it on overnight and remove it in the morning. Always follow the directions printed on the sachet.

Each sachet is one night of care. Use it whenever your skin needs a boost, or make it a regular part of your week. Bigger packs make regular use easy and lower the price per night.

No. The mask is made to feel light and comfortable enough to sleep in, and skin feels soft and dewy in the morning rather than oily.

It is designed for all skin types. If your skin is sensitive, check the ingredient list on the sachet and test a small area first. Stop using it if any irritation appears.

Choose 1 mask to try it, 5 masks for five nights of glow, or 10 masks for the lowest price per night.

Add 2 packs to your cart and you get 15% off. Add 3 or more and you get 30% off. The discount is applied automatically, so you do not need a code. You can mix pack sizes.

Yes. Every mask comes in its own sealed sachet, so each one stays fresh until the night you use it.

Nothing. Shipping is free on every order, with no minimum spend.

Orders usually arrive within 7 to 14 business days. Holidays, customs checks and carrier delays can sometimes add a few days.

For orders sent outside the EU, your country may charge import duties or taxes on arrival. These are set by local authorities and are not included in our prices.

Every order is covered by our 14-day money-back guarantee. Contact us within 14 days of delivery and we will help you with a refund.

Contact us within 14 days of delivery, ideally with a photo, and we will send a replacement or refund you in full at no extra cost.

Yes. Card payments are processed by Stripe and encrypted. We never see or store your full card details.

Contact us as soon as possible. If your order has not shipped yet, we will do our best to update it.